All Hi-Force products are covered by a comprehensive warranty against material and or workmanship defects. All warranty claims must, in first instance, be registered via the Hi-Force website online warranty claim registration procedure at https://www.hi-force.com/en-uk/warranty.
The procedure is easy to complete and enables Hi-Force to provide an initial response, within 48 hours of registration of the warranty claim. Following a detailed evaluation of the warranty claim by the Hi-Force Technical Department, claims can, in most cases, be approved immediately avoiding the need for costly and time-consuming return shipment of the faulty items to Hi-Force. Dependent on whether the approval is to repair or replace, Hi-Force will authorize the warranty through your local authorized Hi-Force Distributor or Service Center.
Hi-Force reserves the right to request the return of defective or faulty product for a more detailed evaluation and inspection should the information provided in the online warranty claim prove inconclusive. All warranty claim rejections will be supported by a report explaining the reasons why warranty has not been approved.